Wednesday, April 30, 2014

Telecom business today

What is the telecom business today?

I am sad to see that in today's market so many good companies are going out of business.

This is cause by many reasons, but the most common is that buyers do not pay on time or do not pay at all what they owe.

Of course is as well other reasons, like bad management, Lack of funds, Bad accounting and of course FRAUD!


The Telecom industry today has become hazardous, stressful and hard.

Too many companies have come and created Asterisk based switches at a very low price, so many can come in ties industry and operate as carriers.

Many of this supposes carriers are not even license and if they are licensed then they hide in countries that are problematic to collect money or that becomes prohibitive due to the attorney fees.

So what do we do? A few years ago, a person that taught was very smart created what we call the bilateral agreement?  My first question was "What the hell is that"?

Bilateral agreements do not guaranty any payment, so what are you thinking?

What is then the purpose of a Bilateral agreement, depending who offers the contract now you are constraints to their own in country laws. 

That means that now you need to travel to their country to try to get paid, well good luck with that, unless you have a healthy cash flow.

Bilateral agreements are not necessary, as good carriers will always work with you even if you both sign the contract of the other party still a bilateral agreement.

Now what the HELL is this new thing called Offsetting traffic?   I see some carriers that are owed money and want to clear that money asking others to terminate the traffic for them as a trade for another carrier owing them money

They call it Offsetting traffic Are you all Nuts?  First of all is illegal and why would even ask somebody to do so?

Why anybody in their right mind would offset traffic with a company they may not know, and if they do and they have not paid you, why would they pay somebody else?
Makes no sense at all!

In any case, that is what I think on these subjects.

I wish you all good luck and stay safe.


Friday, April 18, 2014

The world of the telecom Reseller today

The world of the White label reseller today

Today the telecom business has become a difficult one,  and more for the Telecom reseller.  Many Resellers of telecom services have found themselves stuck in a situation of unhappiness.  Why?  Because they are not offering  high quality of telecom services to their customers as originally taught.  The issues is that many of these resellers are responsible for the situation that is affecting them today.
Lower cost rate obviously generate higher profits, and many resellers believe that is their ticket to fortune.  Telecom is like any other products, you pay for what you receive. You pay for a low grade termination, you will receive a low grade quality.  If you think that your clients are uneducated abut this issue, that maybe, the fact is that they will soon realize that is an annoyance for them when they cannot make a call or understand what is said to them or the other party.
Be smart, look for a good provider,  you have one chance to keep your customers, if you loose them, they wont come back.  Your service provider  is your partner, he must supply support, lesson to your questions or concerns.  You should never be consider less then that, your success is at stake as well as your growth. Choose wisely.
The second portion of your success if how well you can manage the products offered to you by your service provider, The offerings available to your customer, and the ease  to manage them.
The current products that are available in the market are somewhat similar  to the reseller.
You should have the following products,  Voip residential, Enterprise, Calling cards, callshop and IPPBX services. You should not receive a commission nor been restricted on your profits, you should be able to manage your retail rates, packages, and offerings your self.
You should pay your service provider at  cost, never retail, you should collect money directly from your own customers. And  have full contract and NDA should be signed always.
 Some resellers still want an old service called Callback, many of us no longer offer such product, but you may ask, as it is sometimes available.

At Aianna the  reseller is a priority, they receive  the right support,  managed retail quality routes and not grey or other lower quality routes,  they offer a full redundancy system to increase the quality and decrease call failure.

Aianna services are rich in added services and many feature that others charge for are free. Examples: Video conferencing,  Call redirection to any other number or numbers, voice mail, forward thru e-mail and or SMS.  Music on hold, Greetings, Online invoicing, Call records, Chat room, Free calls to any and all customers of Aianna.

A full multilingual customer portal, DID purchasing in over 68countries, SMS, text, Web dialer, click2call,  and so much more.

All  Aianna call termination and origination offered to the reseller or retail customer are encrypted,  a full award winning IPPBX, they allow you to have 1 PBX for all your satellite and main office.  use different prefix for each office, administration managements, user management, video conferencing for up to 8 people, each department can open their own Video room, the reality is aianna offers a formidable system.

As a reseller you should not compromise, go for the best. But the best is not always the lowest priced, but your customers will appreciated it.’

Be a leader in your world. Don’t wait. Join Aianna's World

Monday, April 14, 2014

What High Performers Do When Things Get Tough

What High Performers Do

The last decade of entrepreneurship has taken place within a rapidly changing environment of growth, struggle, triumph and confusion. The cornerstones relied upon in the past for small business stability and growth have crumbled, leaving an expensive hodgepodge of misguided efforts and bipolar business strategies. 

Fundamentally, sales and marketing behaviors are no longer the same. Technology changes have made accurate access to complex business answers easier than ever. Data systems are faster and more people have smarter phones with faster access to the internet. Things we used to wonder about are now quickly answered by an audio search on Google. Business is no longer about having inside access to sales information.
Related: Be Trendy. Understand Where Your Business Fits In.
Social changes make it easier than ever to build and maintain relationships that matter. External boundaries such as time zones, location and means of communication have rapidly evolved. People can now share pictures, video, quick thoughts or even their current location with thousands of individuals with just a few clicks of a button. Business is now about rich conversations with an audience all over the world
These changes are here to stay. You can talk all you want about the “good old days” but don’t fool yourself. The old ways of doing business just don’t work anymore. Which is why many businesses are struggling right now.  
The experts all too often tell you about what used to work, which can leave you all the more confused and frustrated. If you’re like a lot of entrepreneurs, you’re not entirely sure what to do. That’s frustrating --  not knowing how to drive business growth.
It’s scary to see what you’ve built threatened by something you can’t change.
But the answer isn’t as far away as you might think. Over four years while examining 1,000 high performers across business, math, science, politics and sports, my company uncovered four distinct qualities that successful entrepreneurs harness in times of confusion or change.     
We looked for common character traits or personality trends to clarify why they were successful over their competitors in a given industry. It came down to four philosophies and a different way of looking at the world around them:

Related: Challenge Assumptions. Don't Be Afraid of Taking a Different Tack.
These four attitudes can help you adapt your existing methodologies and strategies for the changes happening in the business environment around you:
1. High performers understand that radical results demand extreme behavior. They don’t mind being extreme. Toppling a dictator is hard work. It takes sacrifice, intention and raw emotion. The same extreme behavior that can overthrow a government can help you overtake competitors in your industry.  

But doing a little more isn’t enough. You need to do a heck of a lot more. Remember that at your next off-site planning session. Being extreme is a winning strategy -- not wacky.
2. High performers understand that discipline looks a lot like insanity along the way. They are disciplined. The tactics that used to work after two or three tries now take 10 to 15 attempts. Sticking with it has never been more important than right now.  In a society where access to answers is just a smartphone away, you have to be tireless in your execution and consistent in how you change perceptions around you.

Just because everyone around you is telling you to be reasonable, get a real job or listen to the data doesn’t mean that they are right. Success always looks like failure until it doesn’t.

Related: 9 Lessons You Won't Learn in Business School
3. High performers believe that giving more value is strength not a sign of weakness. They have a giving mind-set. Kindness is so rare that when we see it, we are moved at a deeply personal level. Giving value beyond what people have paid for is a way for you to reposition your company amid the confusing marketing in your industry.  It creates an experience your customers won’t forget.
Being unforgettable is the best way to earn increased wallet share from consumers. It’s the answer to better prospect engagement and sticky marketing measures  It starts with your giving a lot more than those around you expect.

4. High performers know that the more logical things appear to be the less they really are. These leaders have a human strategy. Information isn’t what is important. People are much more than names and numbers on a spreadsheet. To be truly effective, you have to pull at the human heart strings. You have to be emotionally intelligent. You have to be able to read between the lines.
The same irrational behavior that you find inexcusable in others is the default wiring for how you make all your decisions. You’re no different. Understanding that humanity is a powerful force for connection and relationship.

Face it: The rules have changed. Business is different now. You can try to fight it and continue to struggle or you can invest in others and take advantage of an environment that is ready for heroes like you to emerge. Confusion is a choice. Choose to be amazing. Be extreme, disciplined, giving and human.

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Wednesday, April 9, 2014

Viber VOIP Phone App: 10 Things You Should Know About It

Viber Wants to Catch Up With Skype Since Microsoft acquired Skype a few years ago, the company has been quietly making it more appealing to enterprise customers. Skype is integrated into Windows quite nicely, its security has been improved, and it's a useful tool for video conferencing. Viber is trying to hit on those features for its own service, but whether the corporate world should care is another story.

There's No Enterprise Focus Viber is a rather odd company. The firm currently provides its service on BlackBerry and has extended Viber Out to Windows Phone in a bid to attract more corporate customers. Yet, there appears to be no solid enterprise focus. Viber has yet to make a real sales pitch to the enterprise. Until it does, the corporate world should keep in mind that Viber doesn't quite understand the enterprise's needs and desires.

Viber Sustained a Major Security Breach Viber had some egg on its face in 2013 when it was hit with a phishing scam launched by the Syrian Electronic Army. The scam allowed the hackers to access the Viber support page, and reports suggested the service's database was also cracked. Although Viber says nothing was stolen, the security issue should be a warning sign to enterprise users who want only the most secure services running on their networks.

BYOD Could Bring It Into Enterprises Despite the general lack of enterprise understanding at Viber, there's a real chance that the IT side will need to deal with the service. With the bring-your-own-device (BYOD) movement gaining momentum, consumers are bringing their own devices into the office and putting them on corporate networks. While BYOD has its virtues, it's also a major headache for IT professionals, and it forces them to deal with services they might not otherwise care about. Viber is one of those platforms.

It's Not Always Free Although Viber and Skype like to promote their services as free offerings, the truth is that they're not entirely free. Viber Out requires users to buy credits that are applied to calls made to landlines across the world. There's also a top-off feature that replenishes funds once they hit a certain amount. So, while Viber-to-Viber communication is free, be aware that Viber Out will cost some cash.
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Monday, April 7, 2014

Ovum and Informa Telecoms and Media merge

Ovum and Informa Telecoms and Media merge

Research firms Ovum and Informa Telecoms and Media (ITM) are to merge under the Ovum brand and create what they claim to be the world’s largest telecoms industry research firm.
The two analyst houses, both subsidiaries of publishing and events firm Informa (also parent of, embarked on a multi-million pound investment program following their merger. The program sees the two firms combine their complementary product portfolios and create 23 new or improved services spanning the telecoms, IT and media sectors.
They added that their merger will also create the world’s fourth largest technology analyst house and will offer access to the most comprehensive telecoms market data globally. A state of the art online delivery platform will be introduced to enable access to its research. Steve Hotham, current MD of Ovum, will become the merged entity’s CEO.

“We are experiencing a time of tremendous change in the telecoms, IT and media sectors, with convergence reshaping markets and creating major new business opportunities and challenges,” he said.

“Our customers need a research firm with deep insight into each of these markets that can provide a singular, inter-connected view on industry transformation, future trends and the impact on their businesses. By combining Ovum and ITM Research, we are assembling a unique team of readily accessible analysts, offering a comprehensive portfolio of research, data products and consulting services across telecoms, media and IT.”

The businesses will be fully integrated by the end of May 2014 and will be spread over 23 offices in six continents. It will employ 275 staff including 180 analysts.

Ian Charlesworth will become MD for Ovum’s IT research and Tim Jennings IT chief research officer with immediate effect. Martin Hill becomes MD for Ovum’s telecoms and media research, while Mark Newman will take on the role as telecoms and media chief research officer. Richard Mahony has been appointed research director for telecoms and media and Rob Gallagher as research director for entertainment research.
News supply by

Saturday, April 5, 2014

AT&T's IP pilot doesn't address FCC's wholesale rules

Windstream says AT&T's IP pilot doesn't address FCC's wholesale rules

Windstream (Nasdaq: WIN) wrote in a filing with the FCC that AT&T's (NYSE: T) current proposed plan to conduct TDM to IP transition trials in Alabama and Florida does not take into consideration a number of the regulator's wholesale service rules.   
In particular, Windstream said that AT&T's proposal does not address three key requirements set in paragraph 59 of the FCC's Technology Transition Trials Order. Those requirements revolve around how to provide comparable wholesale services with equivalent prices, terms and conditions; offering similar wholesale access to AT&T's network; and ensuring that neither wholesale nor retail customers are penalized as a result of the experiment.
Although AT&T's proposal addresses how the transition would affect the retail side of its business, Windstream said it does not provide enough detail about wholesale.

"The AT&T Proposal is far more fully defined and articulated with respect to the transition of AT&T's retail products and customers than its wholesale products and customers," Windstream wrote in its filing. "Thus, it is not clear that AT&T's trial will 'identify operational issues posed by technology transitions and their impact on customers, including any operational challenges arising between applicants and their wholesale customers and competitors.' Indeed, at the time of filing AT&T was not even able to articulate the 'specific extent of wholesale activity' in the wire centers."
Besides a lack of clarity on replacement services, Windstream said that all of the details AT&T could provide about the trials can't be seen by its wholesale customers.

"Despite AT&T's recognition that 'it is important to be transparent about how [wholesale] issues fit into the overall IP transition,' much of the little detail AT&T has provided thus far has been pursuant to Protective Order and thus is inaccessible by its wholesale customers," wrote Windstream. "Thus, while Windstream is interested in opportunities AT&T may present to convert Windstream's business customers to all-IP services, Windstream is unable to provide meaningful comment on the proposed wholesale transition until AT&T provides and makes accessible to the public further details."
Understanding the impact of the TDM-to-IP trials taking place in the Carbon Hill, Ala., and Kings Point, Fla., wire centers is important for Windstream because it purchases wholesale services from AT&T to deliver services mainly to small businesses.

On average, the business customers Windstream serves out of AT&T's Kings Point wire center have five employees, while another 90 percent have less than 50 employees.
Since many of the businesses it serves--a group that includes restaurants, doctors' offices, independent retailers and florists--are typically housed in a single or a few locations, their bandwidth requirements for standard POTS and data services can be delivered over a DS0 or DS1.
Windstream is not alone in its frustration. Fellow CLEC Granite Telecommunications, which also provides services to area retailers in both markets, agrees that the IP transition and copper retirement issue should take into account what effect it could have on the business customer.
While it is not opposed to delivering IP services, Granite adds on average 1,000 plain old telephone service (POTS) lines a day for its multi-site business customers.

Sam Kline, senior vice president, corporate strategy for Granite Telecommunications, said during a recent panel discussion at the Spring COMPTEL trade show that "business customers are not moving as fast as residential customers" off of the PSTN.
For more:
- see this
FCC filing

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Tuesday, April 1, 2014

Servicios de telefonia residencial y empresarial

Aianna Corp es un proveedor de servicios de telefonía mundial al cliente residencial y empresarial,
AiannaOne ofrece  a sus clientes un servicio lleno de servicios agregados que sea el servicio de Voz sobre IP o un Sistema de IP PBX complete para su Empresa.  
AiannaOne le ofrece precios competitivos con calidad.
Opciones gratuitas al cliente
  • Correo de voz
  • Llamadas gratuitas a todas las extensiones y usuarios en nuestro sistema
  • Grabe mensajes para su buzón de voz
  • Video Conferencia
  • Redirección de llamadas
  • Facturas en línea
  • Recargos desde su portal de cliente
  •  Cabinas telefónicas, Tarjetas de llamadas Etc.
  • Web Dialer, SMS y callback,  quedese en contacto cuando viaja,  está de vacaciones en cualquier parte del mundo
  • Servicios de soporte ,  portal completo y multilingüe, para que puedan accesar su Cuenta, y servicios.  (Checar sus facturas, trafico, grabar sus mensajes, comprar DID's, )transferir llamadas a cualquier otro número o números.
  • Servicio de tarjetas de llamadas
  • Servicio a cibercafés
  • DID's en más de 1400 ciudades alrededor del mundo
  • Numeros 800 en 23 paises
  • Mensajería, correo de voz disponible en su portal de cliente
  • Para checar sus mensajes o grabar un mensage desde su teléfono marque *950
  • Para checar el balance de su cuenta marque *952
  • Paquetes limitados e ilimitados.
Abra su Cuenta:  
O mande un correo a

Aianna es su voz en el Mundo

Future Networked Car

ITU convened the Future Networked Car within the Geneva Motor Show 5-6 March 2014, with the kind support​ of Anheuser-Busch InBev.    
The international symposium brought together leaders from the auto industry, motor sport, international automobile associations and ICT experts.    
High-level dialogue on Innovation for the Future Car on the second press day of the Motor Show was moderated by a key media personality and engage well-known industry heads in a discussion on developments in the intelligent transport field as well as how to foster innovation in this dynamic sector. A particular emphasis was given to motor sport as an incubator for such technical advances.    
Subsequent sessions examined the potentially game-changing automated driving; connecting road users and roadside infrastructure with a view to increasing safety, reducing emissions and boosting convenience; and lastly how to integrate connected technologies into vehicles without causing deadly driver distraction. ​​​   
​A session on Human factors and regulatory requirements for the int​roduction of automated driving was ​organized jointly by  ITU and the UNECE Inland Transport Committee. ​

for more info click the link below